Communication is key in every relationship. How you interact with others is important not only in terms of how others perceive you, but the results you achieve at work and in your personal life. When you are assertive you engage with others and express your views respectfully. Your decisions are made for the right reasons rather than an inability to say ‘no’ and the need to please others. A lack of assertiveness can lead to conflict with others and a feeling of being over whelmed. Effective communication is especially important for those in management positions. Our experienced trainers will help you learn this important skill, allowing you to be authentic, earn respect and manage stress.